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TERMS & CONDITIONS

INTRODUCTION


These Terms and Conditions outline the rules and responsibilities when working with [Your Business Name]. By booking a service with us, you agree to these terms.

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SERVICES


We provide social media services including, but not limited to:

  • Strategy sessions and audits

  • Content creation and content days

  • Social media management

  • Paid advertising setup and management

  • Monthly packages tailored to client needs

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BOOKINGS AND PAYMENTS

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  • All Instant Book services must be paid for in full at the time of booking.

  • Monthly packages are invoiced at the start of each month and must be paid within 14 days.

  • Late payments may result in paused services until payment is received.

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CANCELLATIONS AND REFUNDS

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  • Cancellations for Instant Book services must be made at least 48 hours before the session for a full refund.

  • No refunds will be issued for cancellations made less than 48 hours before the session.

  • Monthly packages require [30 days] notice for cancellation.

  • Content day bookings are non-refundable but can be rescheduled once with at least 7 days’ notice.

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CLIENT RESPONSIBILITIES

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  • Clients must provide access to relevant accounts, branding, and content in order for us to carry out the service.

  • Clients are responsible for ensuring all information they provide is accurate and up to date.

  • Timely communication is essential to ensure services are delivered as agreed.

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DELIVERABLES AND TIMELINES

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  • We will agree timelines for deliverables at the start of each project.

  • Delays caused by missing information or lack of communication from the client may affect deadlines.

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CONTENT OWNERSHIP

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  • Content created specifically for the client will belong to the client once full payment has been made.

  • We reserve the right to use examples of work for our own marketing and portfolio purposes unless otherwise agreed in writing.

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LIMITATION OF LIABILITY
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  • While we aim to achieve strong results, social media performance can never be guaranteed.

  • We are not liable for losses, damages, or missed opportunities resulting from social media platform changes, outages, or third-party actions.

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CONFIDENTIALITY

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  • All client information will be kept strictly confidential and only used for the purposes of delivering the service.

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GOVERNING LAW


These terms are governed by the laws of England and Wales.

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