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PRIVACY POLICY

INTRODUCTION


This Privacy Policy explains how [Your Business Name] collects, uses, and protects your personal data. We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

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WHAT DATA WE COLLECT


We may collect the following information when you use our website or services:

  • Name and contact details (email address, phone number, business address)

  • Social media handles and account access details (where provided for service delivery)

  • Payment details (processed securely by third-party providers, we do not store card details)

  • Information submitted via forms, such as questionnaires or intake forms

 

HOW WE USE YOUR DATA


We use your personal data for:

  • Delivering our services (strategy sessions, content creation, management, etc.)

  • Processing payments and invoices

  • Communicating with you about bookings, projects, and updates

  • Sending newsletters and marketing communications (only if you opt in)

  • Analysing and improving our services

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LEGAL BASIS FOR PROCESSING


We process personal data under the following legal bases:

  • Contract: To provide services you have booked with us

  • Consent: Where you have opted into marketing communications

  • Legitimate Interests: To manage enquiries and improve our services

  • Legal Obligation: To comply with tax and accounting requirements

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DATA SHARING


We do not sell or trade your data. We may share it with trusted third parties only when necessary, such as:

  • Payment processors (e.g. Stripe, PayPal)

  • Scheduling and communication tools (e.g. Google, Wix, Squarespace)

  • Subcontractors or partners involved in service delivery (with confidentiality agreements)

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DATA STORAGE AND SECURITY


We take appropriate technical and organisational measures to protect your data. All information is stored securely and only accessed when necessary to deliver our services.

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DATA RETENTION


We keep client records for as long as needed to deliver services and meet legal or accounting obligations. Marketing data is retained until you opt out.

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YOUR RIGHTS


You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing at any time

  • File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

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COOKIES


Our website may use cookies to improve your browsing experience. You can control or disable cookies in your browser settings.

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CONTACT US


If you have any questions about this Privacy Policy or how your data is handled, please contact us below.

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